Shipping policy
SHIPPING POLICY
Last updated: May 29, 2026
Thank you for shopping at Golden Snout. Here's everything you need to know about how we ship your order.
1. Order Processing
Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays are processed on the next business day. You will receive a confirmation email with your order details immediately after purchase.
2. Shipping Rates
We offer the following shipping rates:
- Free Shipping on all US orders over $35
- Standard Shipping — $4.99 on US orders under $35
- International Shipping — $7.99 flat rate
3. Estimated Delivery Times
| Destination | Estimated Delivery |
|---|---|
| United States | 7–15 business days |
| International | 14–30 business days |
Delivery times are estimates and not guaranteed. Delays may occur due to customs, carrier issues, or high-demand periods such as holidays.
4. Tracking Your Order
Once your order has shipped, you will receive a tracking number by email. Please allow 3–5 business days for tracking information to update after you receive it. You can track your order directly through the carrier's website or via the link in your shipping confirmation email.
5. Customs & Import Duties (International Orders)
International customers are responsible for any customs fees, import duties, or taxes charged by their country. These charges are not included in our prices or shipping rates and are outside our control. Golden Snout is not responsible for delays caused by customs processing.
6. Lost or Stolen Packages
If your tracking shows delivered but you haven't received your package, please check around your property and with neighbors first. If the package is still missing, contact us at within 7 days of the marked delivery date and we will investigate with the carrier.
7. Wrong Address
Please double-check your shipping address at checkout. Golden Snout is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at — we can only make changes within 24 hours of purchase.
8. Contact
For any shipping questions, email us at and we will respond within 2 business days.